Refund / Return Policy

1. Return Requests

If you receive a damaged or incorrect product, please contact us within 7 days of receiving the order.

2. Conditions

Returned items must be unused and in their original packaging unless the item arrived damaged.

3. Non-Returnable Items

Opened or used cosmetic products may not be eligible for return for hygiene reasons unless defective.

4. Refunds

Approved refunds will be processed using the original payment method within a reasonable timeframe.

5. Shipping Costs

Shipping costs are generally non-refundable unless the return is due to our error.

6. Contact

For return or refund requests, please contact us using the contact information on the website.